Last updated: October 6, 2026
Uhura is operated by Renterprise, LLC ("Uhura", "we", "us"). This policy explains what we collect across the Uhura website, apps, and admin console, why, and what control you have over it.
Creating an account collects your name, email address, password (stored as a salted hash, never in plain text), and preferred language. If you choose to save people you talk to, your contacts' display name and language preference are stored under your account. Support requests you send us include your email and message.
We log session metadata — mode (chat, audio, or video), duration, language pair, and credits used — to run billing and show your session history. If you enable push notifications, we store a device token to deliver them; this is deleted the moment notifications are disabled or your account is deleted. We do not use advertising trackers or third-party analytics SDKs of any kind.
Audio and video sessions need your device's camera and microphone, requested at the moment you use them — never in the background. If you turn on live captions, your speech is converted to text: on the Uhura app, this happens using your phone's own built-in speech recognition (Apple's on iOS, your device's on Android) — Uhura's servers never receive that audio. On the Uhura website, your browser sends audio directly to our third-party speech-to-text provider for the same purpose. Either way, this is used solely to caption and translate the call as it happens. We do not record, store, or replay call audio or video — nothing about the call itself is retained once it ends. An opt-in text transcript (the translated chat/caption log, not a recording) is saved only if you explicitly enable that feature for a session.
Calls connect directly between devices where possible. On networks that block a direct connection, audio and video are relayed through a server we operate so the call can still go through; that relay passes your call data along without recording or inspecting it.
Text and speech you choose to translate is sent to the third-party translation and speech provider Uhura uses, strictly to produce the translation you asked for. That provider's own privacy terms govern its handling of the request, it is contractually bound to use the content only to return the translation, and Uhura uses a single such provider — not a rotating set. We will name the current provider on request: write to contact@uhura.ai.
Payments are processed by the provider used for your purchase. Purchases made in the iOS app are processed by Apple, while eligible website purchases are processed by Stripe, a PCI-compliant payment processor. We never see or store your full card number. We keep only the transaction details needed to grant credits, manage subscription access, provide billing history, handle refunds, and meet legal or accounting obligations.
Anyone who joins a session via an invite link does so without creating an account. We collect only the display name they optionally enter and their language choice for that session — nothing that identifies them beyond it, and no way for them to be re-contacted afterward outside of a new invite the host chooses to send.
We do not sell your personal information. It is shared only with the vendors who help run the service — Stripe for website payments, Apple for purchases made in the iPhone app, our translation and speech provider, and our email and push-notification providers — each bound to use it solely to deliver the part of the service you asked for. We may disclose information if legally required to.
Account data is kept while your account is active. Deleting your account (Settings → Privacy & Data → Delete Account, in-app on both iOS and Android, or on the web) permanently erases your saved conversations, contacts, push-notification device tokens, and any pending verification codes, and removes your email and name from your profile. Records we're required to keep for accounting or legal reasons — such as the credit ledger — are retained without your name attached to them. This takes effect immediately and cannot be undone.
Wherever you are, you can ask us to access, correct, export, or delete your personal data — export and deletion are both available directly in Settings without contacting us. If you're in the EU/UK or a US state with its own privacy law (like California), you may have additional rights under GDPR, UK GDPR, or state law; contact us using the details below to exercise them.
Uhura is not directed at children and is not intended for anyone under 16. We do not knowingly collect personal data from a child under that age. If you believe a child has created an account or otherwise provided us data, contact us and we will delete it.
If we make a material change to how we handle your data, we'll update the date above and, where required, notify you directly.
For privacy questions or to exercise your data rights, contact us at contact@uhura.ai.
Uhura is operated by Renterprise, LLC. Questions: contact@uhura.ai